Support
Cityscape Enterprises LLC · Timewire and related products
How to reach us
Email support@myagency.dev. We read every message. Include the product (Timewire, MyAgency, 2AM, or another), the email on the account, and what you already tried.
Postal: Cityscape Enterprises LLC, 8565 S Eastern Ave, Ste 150, Las Vegas, NV 89123.
Timewire
Timewire is the native planning app for a household or a small team. Sign in with email and password, Sign in with Apple, or Google.
Sign in
- New email accounts need a confirmation message. Open it, then return to the app. Use Resend confirmation email on the create-account screen if it did not arrive.
- Forgot the password: enter the email on the sign-in screen and tap Forgot password?
- Sign in with Apple is the path if you prefer not to confirm an email. The Apple sheet can be cancelled without creating an account.
Delete account
In the Timewire app: Settings → Delete account. Type the signed-in email to confirm. Apple requires this path inside the app; a website-only delete does not satisfy it.
You can also delete from the web without installing the app: myagency.dev/timewire/delete-account. Workspaces you share with other people are handed over, not deleted.
If the in-app or web delete fails, email support@myagency.dev from the account address and we will delete it and confirm in writing.